K2 Home Delivery Shipping & FAQ
Fast Delivery • Easy Returns • Answers to All Your Questions
Shipping & Returns
Plus answers to frequently asked questions about our products and services
Shipping Options
Fast, discreet delivery worldwide
🚚 FREE STANDARD SHIPPING ON ALL ORDERS OVER $500
Trusted Shipping Partners
We work with the world’s most reliable carriers
USPS
Priority Mail • First-Class • Express
FEDEX
Ground • Express • Priority Overnight
DHL
Express Worldwide • Global Forwarding
Tracking
Real-time updates • Delivery confirmation
International Shipping
We deliver to over 180 countries worldwide
International delivery times: 5-10 business days • Full tracking included
🔒 100% DISCREET SHIPPING: All packages are shipped in plain, unmarked boxes with no external branding. No indication of contents. Your privacy is guaranteed.
Returns & Refunds
Our commitment to your satisfaction
Return Policy
We accept returns within 7 days of delivery under the following conditions:
- Product is unopened and in original packaging
- Return request submitted within 7 days
- Proof of purchase provided
- Return shipping paid by customer (unless error on our part)
Refund Policy
Refunds are processed within 3-5 business days of receiving returned item:
- Full refund to original payment method
- Store credit available upon request
- Partial refunds for damaged items
- Replacement shipped immediately for defective products
📦 Lost or Stolen Packages
If your package is lost in transit, we offer a full refund or free replacement. For stolen packages, please contact your local carrier first, then reach out to our support team for assistance.
⚠️ Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on opened products, used items, or products that have been tampered with. All sales are final on clearance items.
Frequently Asked Questions
Find answers to common questions about our products and services
How discreet is your packaging?
Do you provide tracking information?
How long does shipping take?
What if my package doesn’t arrive?
Do you ship internationally?
What payment methods do you accept?
Can I return a product?
Are your products lab tested?
Is my information secure?
Do you offer wholesale pricing?
What is your customer service hours?
Is signature required for delivery?
Still Have Questions?
Our support team is available 24/7 to help you
⚠️ Shipping times are estimates and not guaranteed. Products are for aromatic potpourri and research use only. Not for human consumption. All returns subject to inspection and approval.
K2 Home Delivery shipping • discreet shipping worldwide • shipping options • delivery times • international shipping • USPS tracking • FEDEX express • DHL worldwide • free shipping over $500 • return policy • refund policy • lost package replacement • FAQ • frequently asked questions • customer support • 24/7 help • payment methods • bulk ordering • wholesale pricing • shipping FAQ • returns FAQ • product questions • legal information • secure ordering